Retail seen as the answer to customers: the identification of stakeholders and expectations flows in models based on loyalty and satisfaction (for employees too). CX goes beyond academic statements, it’s a competitive advantage that needs continuous innovation.
Tailor-made
JET supports dealers trough customized development paths, which respect the specific local needs and combine them with the values and strategies of the brands they represent.
The continuous evolution of the context leads to making each point of sale more flexible, efficient, aware and competitive, through processes, people and organizational culture.
Building lasting performances
Our initial analysis is aimed at understanding figures, the operational, organizational and relational dynamics, the relationship with the customer, the team.
By reading the context and the needs expressed by the management, we develop tailor-made interventions that generate tangible and lasting value.
Complementary to Brands
Manufacturers provide know-how about products, share brand values, support technical processes. JET builds management, relationship and organizational skills to face daily challenges with higher awareness and knowledge.
Our value for dealers
- Tailor-made projects, not pre-cooked solutions
- Direct experience in automotive retail consultancy
- Advanced methodologies and practical tools
- Measurable results in the short and long term
- Multidisciplinary teams skilled in business analysis, organizational management, training, coaching
- Strategic alignment